Frequent questions and Answers
Here are some frequently asked questions (FAQs) for Simmpli Ethnicc, tailored to your brand’s focus on handwoven sarees and sustainability:
General Questions
1. What makes Simmpli Ethnicc sarees special?
Our sarees are handwoven and handcrafted by skilled women artisans, celebrating India’s rich textile heritage. We focus on sustainable, eco-friendly fabrics that are both stylish and comfortable for modern women.
2. Are your sarees 100% handmade?
Yes! Our sarees are woven on traditional handlooms by artisans, ensuring every piece is unique and carries the essence of craftsmanship.
3. Where are your sarees made?
We work with artisans from different regions of India, known for their distinct weaving techniques and rich textile traditions.
4. Do you have a physical store?
Currently, we operate online, but we participate in exhibitions and pop-up events. Follow us on Instagram for updates!
Ordering & Shipping
5. How can I place an order?
You can order directly through our website (or Instagram DM if applicable). Select your saree, add to cart, and proceed to checkout.
6. Do you offer Cash on Delivery (COD)?
Yes, we offer COD on select orders. However, prepaid orders are encouraged for a smoother process.
7. What are your shipping charges?
We offer free shipping across India on all prepaid orders. For COD orders, a small additional fee may apply.
8. How long does delivery take?
Orders are usually delivered within 5-7 business days. Handwoven pieces may take a little longer due to their craftsmanship.
Customization & Styling
9. Do you offer blouse stitching or custom blouse pieces?
Currently, we sell sarees only, but we can guide you on blouse styling and fabric choices to match your saree.
10. Can I request a custom saree design?
Since our sarees are handcrafted, customizations depend on the weavers’ availability. Feel free to DM us with your request!
11. How do I style a saree for work or daily wear?
Our sarees are designed for effortless draping. Pair them with high-neck blouses, sleeveless styles, or even belts for a contemporary look. Follow us on Instagram for styling tips!
Returns & Exchanges
12. What is your return policy?
We accept returns/exchanges only for defective or wrong items. Since our sarees are handcrafted, slight irregularities are part of their charm and not defects.
13. How do I initiate a return or exchange?
DM us or email our support team within 48 hours of receiving your order. We’ll guide you through the process.
Care & Maintenance
14. How should I wash and care for my saree?
• Prefer dry cleaning for longevity.
• If washing at home, use mild detergent and hand wash in cold water.
• Dry in shade to maintain fabric color.
• Store in a cotton bag to protect from dust and moisture.
15. Will the saree color fade over time?
Our sarees use natural and eco-friendly dyes, which may soften slightly with time, enhancing their vintage charm. Proper care ensures longevity.