Returns and exchanges

Return & cancellations

Here’s a Return & Cancellation Policy draft for Simmpli Ethnicc that aligns with a premium, handcrafted saree brand

At simmpli ethnicc, we take pride in offering handwoven, handcrafted sarees made by skilled women and artisans. Every piece is a reflection of heritage , regional traditions have some stories behind the weaving patterns created with care, making each saree unique.

Since our sarees are handwoven and made in limited quantities, as they made by human hands or human judgement is involved so imperfection is the beauty. we follow a no return policy except in cases of:

1. Damaged or Defective Products – If you receive a damaged or defective saree, please inform us within 24 hours of delivery.

2. Incorrect Product Received – If you receive a different saree from what you ordered, we will offer an exchange or store credit.

Conditions for Returns

• The product must be unused, unwashed, and in its original packaging with tags intact.

• You must notify us within 24 hours of receiving the saree by emailing [your email] with clear images of the issue.

• We will arrange a return pickup or guide you through the return process.

Cancellations

• Orders can be canceled within 24 hours of purchase for a full refund.

• Once dispatched, an order cannot be canceled.

Refunds

• Approved refunds will be processed as store credit or refunded to the original payment method within 7-10 working days.

• Shipping charges (if any) are non-refundable.

For any queries, reach out to us at [your email] or [your WhatsApp number 7303598051]

Exchanges