Shipping Policy

1. Shipping Locations

We currently ship across India. For international shipping inquiries, please contact our customer support team.

2. Processing Time

• Orders are processed within 2-3 business days after payment confirmation.

• Handwoven and made-to-order sarees may take 7-10 business days for processing.

3. Estimated Delivery Time

• Metro Cities: 3-5 business days

• Non-Metro Cities: 5-7 business days

• Remote Areas: Up to 10 business days

4. Shipping Charges

• Free shipping on orders above ₹X,XXX.

• A standard shipping fee of ₹XXX applies to orders below ₹X,XXX.

• Express shipping (available in select cities) is charged additionally and will be calculated at checkout.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with tracking details. You can track your order through our website or the courier partner’s website.

6. Delivery Partners

We work with reliable courier services to ensure safe and timely delivery. In case of unforeseen delays, we will keep you informed.

7. International Shipping

For international orders, shipping costs and delivery timelines will be communicated after order confirmation. Customers are responsible for any customs duties or taxes applicable in their country.

8. Delayed or Lost Shipments

• If your order is delayed beyond the expected timeframe, please reach out to us at [customer support email/phone].

• In case of a lost shipment, we will investigate with the courier service and provide a resolution within 7-10 business days.

9. Address Changes & Incorrect Address

• If you need to change your shipping address after placing an order, please contact us within 24 hours of order confirmation.

• We are not responsible for delays or lost shipments due to incorrect addresses provided by the customer.

10. Damaged or Opened Packages

If your package arrives damaged or tampered with, please do not accept it and notify us immediately.

For any shipping-related queries, contact our support team at [simmpliethnicc@gmail.com].